Some people think it really doesn’t matter where they buy their insurance.  This misconception could be costing them money, service and protection.  Buying insurance isn’t like buying bread or milk.  Insurance is an important safety net for your family, your home, your car or your business. Don’t treat the purchase lightly.

There is a difference in where you buy your protection. Many people don’t realize there are three sources for insurance:

1.
 Independent Insurance Agents, such as Charles J. Sellers & Co., Inc. We represent many insurance companies and compare those companies’ products to find you the best combination of price, coverage and service.
2.
 Captive agents, who can sell you the insurance of only one company.  This would generally include agents who work for direct writers such as Allstate, State Farm and Farmers Insurance Company.
3.

 Telephone representatives, who can offer you the insurance of one company, and only on the telephone.  This would include companies such as GEICO.


At Charles J. Sellers & Co., Inc., an Independent Insurance Agent, we:

 Are a licensed specialist, with strong customer and community ties.


Give you excellent service and competitive prices because we can access the insurance coverage from more than one company.


Unlike other agents, we are not beholden to any one company; thus you don’t need to change agencies as your insurance and service needs change.


Assist you when you have a claim.  At Charles J. Sellers & Co, Inc., you can talk to a local person and not get caught up in a voice mail maze.  We have a fully staffed claims department.
Are your resource for insurance, working with you as you determine your needs.
Offer you a choice of insurance plans and programs.


Are a valuable partner who looks after your pocketbook in finding the best combination of price, coverage and service.


Offer one-stop shopping for a full range of products – home, renters, auto, business, life, health, disability and Long-Term Care.
Can periodically review your coverage to keep up with your changing insurance needs.




Treat you like a person, not just another number.  Personal service is always available. You can obtain service from the same person at Charles J. Sellers & Co., Inc.   With internet and direct writing agents, you usually end up talking to a different person each time you call a phone bank and these individuals are not familiar with your account.


We are a full-service Agency providing third-party administration for many group programs including marketing, underwriting, policy issuance, billing and claims administration.


The average number of years experience in the insurance field for employees of Charles J. Sellers & Co., Inc. is 15 years.


We recruit and train individuals who are committed to providing educated and informed insurance service. Members of our staff hold the following designations:
 
5   Registered Health Underwriters (RHU) 2   Doctorates of Jurisprudence (JD)
3   Chartered Life Underwriters (CLU) 1   Associate in Insurance Services (AIS)
2   Chartered Property Casualty Underwriters (CPCU) 1   Masters in Business Administration (MBA)
2   Chartered Financial Consultants (ChFC) 1   Long-Term Care Professional (LTCP)
5   Group Benefit Disability Specialists (GBDS) 1   Registered Professional Nurse (RN, BSN)
1   Life Underwriter Training Council Fellow (LUTCF) 1   Legal Nurse Consultant Certified (LNCC)
12 Accredited Customer Service Representatives (ACSR) 1   Physical Therapist (MS PT)
1  Registered Employee Benefit Consultant (REBC) 1   Master of Arts (MA)
3  National Association of Securities Dealers (NASD)  




Charles J. Sellers & Co., Inc. has invested in state-of-the-art phone, web, e-mail, software, computer, printing, mailing equipment and business systems to make our employees as efficient in meeting your insurance needs as possible.
Charles J. Sellers & Co., Inc. represents only high-quality, highly-rated insurance carriers.


Security and confidentiality of your personal and private information is protected by our Privacy Policy together with data security systems.

Please contact us if we can be of assistance at any time:

4300 Camp Road, PO Box 460, Athol Springs, NY 14010
Phone: (716) 6275400 - FAX: (716) 627-5420
National Toll-free Customer Service Numbers
Phone: 1-800-333-5440 – FAX: 1-800-462-1121