To Report a Claim 

In the event of a claim, please phone our in-house claims department at:

• 716 627-5400 (Buffalo Area)
• 800 333-5440 (Outside Buffalo Area)

Our normal business hours are Monday – Friday, 8:30 a.m. to 5:00 p.m. E.S.T. 

For emergencies during off-hours, please call 716-359-2502 or 716-648-3184.

It is important to note that you cannot bind or modify coverage or report a claim via the voice mail system.