Careers

Charles J. Sellers and Company is a fourth generation family-owned business that has served the New York State market for over 100 years. We’re looking for a team member who will embrace our core values:  We’re a growth-focused sales organization; we emphasize doing what is best for our customers; we have a positive, balanced work culture; and we love engaging with and supporting our community!

We are seeking a Customer Sales and Service Representative, and Personal Insurance Customer Service Representative to add to our dynamic team.

Customer Sales and Service Representative

A typical day will include:

•    Selling and providing service in life, disability, and property and casualty insurance
•    Working with teammates and managers to develop your sales skills
•    Reviewing current policies with customers to ensure they have the coverage needed to properly protect
      them and their families
•    Attending weekly sales meetings for feedback on how to best serve our customers, to learn about the
      changing industry, and to review sales successes
•    Documenting all communication in our contact management system
•    Working with other departments to track progress of sales and service items

Qualifications and Experience:

•    Positive attitude and strong work ethic
•    Ability to thrive in a team setting while also being personally motivated
•    Desire to help people obtain the insurance coverage they need for peace of mind
•    We will cover the cost of insurance licensing if you don’t already have your insurance licenses in place
•    Strong interpersonal skills, including customer communication by phone

Perks and Benefits:

•    Join a company with over 100 years of experience and integrity
•    Flexible and Hybrid Schedule available upon completion of initial training period
•    Paid holidays and generous vacation time
•    Competitive Salary, Bonuses, and Earning Potential
•    Ongoing training and support from managers
•    Sales leads provided
•    We cover the cost of licensing and classes to maintain licenses
•    401K Plan with employer match
•    Health Insurance, Short Term Disability, and Dental Insurance
•    Employer Paid Life and Long Term Disability Insurance
•    Option to contribute to 529 College Savings Plan through payroll deduction
•    Being involved in community activities
•    Opportunity for growth and advancement



Personal Insurance Customer Service Representative

A typical day will include:

  • Working cohesively as a part of the P&C team
  • Working closely with our sales team to quote and process new business
  • Providing excellent customer service
  • Contacting carriers to process changes to existing policies
  • Issuing binders & Certificates of Insurance
  • Assistance with reception desk coverage

Qualifications:

  • Full time
  • Success in insurance or related field very desirable
  • P&C Licensed candidate a plus
  • Reliability essential, positive attitude and strong work ethic are essential
  • Ability to thrive in a team setting while also being personally motivated
  • Excellent computer skills including proficiency in Microsoft Office
  • Ability to multi-task and prioritize
  • Experience with Epic Agency Management System a plus
  • Home Internet Connection and phone access for work from home as needed

 

Perks and Benefits:

  • Work for a company with over 100 years of experience and integrity
  • Hybrid Schedule available upon completion of training period
  • Competitive salary
  • Health, dental, disability and life insurance benefits
  • Ongoing training and support from managers
  • We will cover the cost of licensing and classes to maintain licenses
  • Paid vacation time and holidays
  • 401K Plan with employer match and Roth Investment option
  • Option to contribute to 529 College Savings Plan through payroll deduction
  • Being involved in community activities
  • Opportunity to grow within your role

Employee Testimonials

  • I really enjoy the people I work with.  I have formed many treasured friendships over the years.

    Jennifer S., GBDS

    Senior Field Sales Representative, Hired 1995

  • I love the work/life balance and flexibility the company provides.  I truly enjoy my position here and enjoy working with a management team that is supportive, cares about their employees and always open to suggestions.  My co-workers have turned into friends and I cherish the relationships I’ve made here.  The benefits are also wonderful. 

    Caryn S.

    Senior Premium Accounting Representative, Hired 2015

  • The people are truly wonderful to work for and to work with.  Very helpful and patient.  The work is interesting.  I get to be creative and work normal hours.

    Mary H.

    Administrative Assistant to Charles J. Sellers, III., Hired 2015

     

  • Over my many years at Sellers, I have been given multiple opportunities to grow, advance, learn, and accomplish my goals. Our flexible schedule and hybrid remote/in-office schedule gives us the best of both worlds: in-office socialization and the flexibility to work at home a couple of days per week.

    Andrea P., ACHR, ACU

    Senior Life and Health Underwriter, Hired 2002

     

  • Taking the time to understand their customers, Sellers Insurance is committed to building strong, long-term relationships.  Everyone in the agency is supportive and works together to exceed the customer’s needs.  By encouraging personal development of each employee and providing continuous training opportunities to help enhance our skills and knowledge, the agency enables us to provide the best service our customers. 

    Rico S., CLCS, SBCS

    Property and Casualty Account Executive, Hired 2016

     

  • It's close to home and free parking!  But most of all I enjoy the family atmosphere and friendships I have made.

    Norma C., ACSR

    Senior Claims Administrator, Admin. Assistant to Thomas Sellers, Hired 1983

  • I enjoy the people I work with and cherish the many friendships I have made.

    Barbara R., ACSR

    Senior Customer Sales Representative, Hired 1990